Fishbone Diagram (Ishikawa Diagram)

The Fishbone diagram (also called Ishikawa or cause-and-effect diagram) is a visual tool for identifying and organizing potential causes of a problem or effect. The diagram resembles a fish skeleton, with the problem statement at the 'head' and major cause categories branching from the 'spine'. Common categories are the 6Ms: Man, Machine, Material, Method, Measurement, and Environment (or 5Ms: Man, Machine, Material, Method, Mother Nature).

Governing FormulaProblem → Causes (branches) → Sub-causes (sub-branches)

Knowledge Check

10 Questions

1.What is another name for the Fishbone diagram?

2.The Fishbone diagram is used to:

3.In the Fishbone diagram, the 'head' of the fish represents:

4.Which of the following is NOT a typical category in the 6Ms of a Fishbone diagram?

5.The Fishbone diagram is a brainstorming tool used to:

6.What is the primary benefit of using a Fishbone diagram?

7.In a Fishbone diagram, the 'spine' connects:

8.Which of the following is NOT a category of causes in a Fishbone diagram?

9.A Fishbone diagram is typically created during which stage of problem-solving?

10.What is a '5-Why' analysis often combined with?